Location: Oak Ridge, TN
Job Title: Records System Analyst
Career Level From: Senior Associate
Career Level To: Specialist
Job Specialty: Business Planning
What You'll Do
Responsibilities
The Records System Analyst will be responsible for providing support to clients with electronic records management storage systems. This includes analyzing, diagnosing, trending, monitoring, and resolving intermediate problems or issues relating to workstation, network, server, user management, cloud services administration, and administration of various Versatile provided services. The Records System Analyst will provide support via phone, email, Instant Messaging (internal users), and remote desktop services. The Analyst will also respond within a timely manner within pre-determined solutions and provide detailed diagnostic and/or remediation information. In addition, this position is responsible to:
- Support maintenance of quality assurance (QA), development (DEV), and production (PROD) environments of V/ERMS, in collaboration with Information Technology (IT) technical database administrators and technical leads.
- Develop and implement health of the system (HOTS) analyses to support system integrity and reliability.
- Utilize technical expertise associated with applicable software to perform on-line data extraction, data analysis, and information, and prepare information abstracts and executive summaries of material searched as required.
- Provide necessary configuration change requests in support of emerging system functional requirements.
- Investigate and seek resolution to system anomalies, errors, and performance issues in response to customer complaints, erroneous test results, and other irregularities.
- Develop, perform, and maintain test plans, scripts, and acceptance testing documentation.
- Develop and employ understanding of business processes and needs, requirements, and priorities, in order to define system requirements and to initiate necessary system changes.
- Develop and deliver applicable training courses, create and publish helpful tools and aids, and support development of and/or enhancement to automated tools utilized to compliantly manage records.
- Employ continuous improvement program elements to assist in driving continuous improvements related to the execution of the Records Management Program.
- Provide guidance on policies, regulations, and agency guidelines relative to records management requirements.
- Interpret requirements for maintenance of physical and electronic records throughout life-cycle.
- Lead and/or assist with the promulgation of requirements through flow-down to applicable command media documents.
- Promote and support compliant records management practices for records of all media types across the enterprise.
- Ensure procedures and processes are in place to categorize, schedule, maintain, and disposition records.
- Perform analysis of records management activities among Company organizations through performance of organizational surveillances and management assessments.
- Work directly with operation entities to provide process analyses oversight on a continuing basis to enforce requirements.
- Assist organizations with records management related audit responses.
What You Can Expect
- Meaningful work and unique opportunities to support missions vital to national and global security
- Top-notch, dedicated colleagues
- Generous pay and benefits with a stable organization
- Career advancement and professional development programs
- Work-life balance fostered through flexible work options and wellness initiatives
Minimum Job Requirements
- Bachelor's degree: Minimum 2 years of relevant experience.
- OR Master's degree: Minimum 1 year of relevant experience.
Preferred Job Requirements
- Demonstrated understanding and application of records management requirements and governing flow-down documents, digitization/scanning processes, digitization/scanning hardware, and digitization/scanning software applications; working knowledge of electronic records management technologies and applications.
- Demonstrated competency in both oral and written communication and presentation skills.
- Demonstrated experience developing professional relationships and working in a team and customer service environment to achieve and effect successful completion of job assignments in support of the company mission.
- Good working knowledge and understanding of the company business and operations support, processes, policies, and procedures, or equivalent transferrable skills.
- Familiarity with classified information and document handling requirements with both physical documents/records and classified information systems.
- Skilled in the use of various office computer software applications, including Microsoft Office Suite.
- Demonstrated proficiency in the use of Electronic Database Management Systems (EDMS) desired.
Why Y-12?
You get #morethanajob. We encourage employees to achieve a healthy personal balance among home, work and the community. One of the ways we embrace work-life balance is by offering flexible work arrangements that provide alternatives to the traditional workweek, while still meeting business needs. Top talent and personal commitment mean more to our success than any other factors, so we reward our people with the kinds of benefits that make a positive difference in the quality of their lives. Benefits such as: medical plan, prescription drug plan, vision plan, dental plan, employer matched 401(k) savings plan, disability coverage, education reimbursement and many more. Want to stay healthy and fit but hate the cost of a gym membership? Take advantage of one of our onsite workout facilities and eat healthy in our onsite cafeterias. Much more than a workplace, at Y-12, you can build a career that lasts a lifetime.
Notes
The minimum education and experience for the lowest career level in the job posting range are listed under Minimum Job Requirements. Successful candidates hired into a higher career level than the minimum in the range must meet the requirements listed in the job leveling charts for the career level into which they are being hired.
If a range of Career Levels is posted, i.e., Senior Associate to Senior Specialist, internal applicants already in one of the Career Levels would come across at their current Career Level. Internal applicants currently in a lower level Career Level would move to the lowest posted Career Level.
Requires a Q clearance; however all qualified candidates will be considered regardless of their current clearance status. The ability to obtain and maintain a Department of Energy Q clearance is required.
This position may require entry into the Material Access Areas (MAA) and participation in the Human Reliability Program (10 C.F.R. Part 712), which requires successful competition of a DOE counterintelligence evaluation and may include a counterintelligence-scope polygraph examination.
This position may be categorized as a “designated position” identified by 10 C.F.R. Part 709, requiring successful completion of a DOE counterintelligence evaluation that may include a counterintelligence-scope polygraph examination.
CNS is a drug-free workplace. Candidates accepting a job offer will be required to pass a pre-placement physical, drug screening and background investigation. As an employee, you may be required to receive and maintain a security clearance from the United States Department of Energy in order to meet eligibility requirements for access to sensitive information or matter. U.S. citizenship is a requirement for security clearance applicants. All employees are subject to being randomly selected for drug testing without advance notification.
CNS is an equal opportunity employer. All qualified applicants will receive consideration for employment based on merit and without regard to race, color, religion, sex, sexual orientation, national origin, protected veteran status or disability.
