Idaho National Laboratory is hiring a Senior Operations Program Manager to work on the National Reactor Innovation Center (NRIC) team. Our team works a 9x80 schedule located out of our Idaho Falls facility with every other Friday off. You will report to the Director of NRIC. The Senior Operations Manager directs and manages the daily activities of NRIC's operations responsible for overseeing the day-to-day functioning of NRIC, ensuring operational efficiency, and improving existing systems. This role also involves improving productivity and implementing strategic initiatives. The role encompasses working across the Idaho National Laboratory, other National Labs and Industrial partnerships. The individual will support improved organizational efficiency in technical, administrative, programmatic, and financial operations to navigate the Idaho National Laboratory and the Department of Energy, to accelerate the deployment of advanced nuclear technology. The individual will actively and accurately manage an ongoing system of collecting organizational metrics and derive insights from the data they have collected to recommend organizational improvements. The position will navigate the complex environment between the interface with the program managers and the operations staff. The individual will report on the data they collect to all interested parties and create customized analyses and reports on demand. They work with communications teams to build engaging and effective marketing campaigns and function as the customer service representative as needed. Responsibilities Include: - Develops and implements strategic plans to optimize operational efficiency and align with overall business goals. - Oversee day-to-day operations, ensuring that processes are followed, standards are met, and issues are addressed promptly. - Identify areas for improvement in existing systems and implement changes to enhance efficiency, productivity, and quality. - May handle stakeholder communications, build relationships with stakeholders, and manage stakeholder expectations. - Work collaboratively with other departments, stakeholders, and external partners to achieve operational goals. - Identifies areas for improvement in existing systems and implements changes to enhance efficiency, productivity, and quality. - Identifies and manages operational risks, developing contingency plans to mitigate potential issues. - Prepare cost estimates and operating and maintenance budgets, plan, track, and manage the funds, budgets, costs, and performance of the major projects in the NRIC portfolio. - Support review sessions with project teams to discuss cost, schedule, and technical performance. - Provide program/project management and execution plans. - Provide outyear planning to take strategic vision to executable scopes of work and funding requirements. - Provide planning and periodic reporting, to include DOE’s Program Information Collection System, that is provided to DOE. - Collaborate with and guide processes for system design for major programs. - Build strong partnerships with cross-functional teams to ensure priorities and programs are aligned with short- and long-term business objectives. - Clarify and drive project commitments as well as establish and maintain clear chains of accountability and communication by facilitating meetings with key stakeholders. - Use continuous improvement methods to identify ways to optimize program effectiveness, efficiency, and quality. - Provide System Engineering management responsibilities for projects engaged in design phase. - Participate in the development, bid, and award, and negotiation of supplier contracts and contract changes. - Develop mechanisms for monitoring project progress and for intervention and problem solving with project managers.
