Financial Management and Procurement Services (FMPS) invites you to apply for a Business Systems Administrator role supporting one or more enterprise systems, including Workday Financials, Concur Expense, and procurement applications. This position focuses on day-to-day system support, ticket-based issue resolution, routine system maintenance, and assisting with testing and documentation. You will work with business partners and technical teams to help keep systems running smoothly and support ongoing improvements.
Responsibilities include:
- Provide daily operational support for assigned systems, tools, reports, interfaces, and integrations.
- Monitor integrations and system queues; identify issues and assist with troubleshooting and resolution.
- Triage service requests and incidents: gather details, document findings, prioritize, escalate when needed, and track through completion.
- Perform routine system maintenance activities (e.g., configuration updates, access-related tasks as applicable, validation checks) following established procedures.
- Support testing activities for upgrades and enhancements by executing test scripts, documenting results, and reporting defects.
- Assist with requirements gathering by taking notes, clarifying needs, and translating requests into basic specifications for review.
- Draft and maintain user documentation, knowledge articles, and FMPS web content.
- Provide user support and training on standard system functions; answer questions and route complex issues appropriately.
- Participate in continuous improvement efforts by suggesting updates to procedures, job aids, and support workflows.
- Work effectively in a team environment and follow established service management practices.
Position Requirements
- PT2: Bachelor’s degree and 2+ years of relevant experience, or equivalent.
- Proficiency with Microsoft applications (Excel, Word, PowerPoint, Visio, SharePoint).
- Preferred experience supporting Workday Financials or other enterprise systems.
- Ability to model Argonne’s Core Values: Impact, Safety, Respect, Integrity, and Teamwork.
- To perform the essential functions of this position successful applicants must provide proof of U.S. citizenship, which is required to comply with federal regulations and contract.
Position eligible for remote work, subject to Laboratory policy and operational needs.
Job Family
Professional Technical (PT)
Job Profile
IT Multi-Functional 2
Worker Type
Regular
Time Type
Full timeThe expected hiring range for this position is $69,750.00 - $108,810.00.
Please note that the pay range information is a general guideline only. The pay offered to a selected candidate will be determined based on factors such as, but not limited to, the scope and responsibilities of the position, the qualifications of the selected candidate, business considerations, internal equity, and external market pay for comparable jobs. Additionally, comprehensive benefits are part of the total rewards package.
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As an equal employment opportunity employer, and in accordance with our core values of impact, safety, respect, integrity and teamwork, Argonne National Laboratory is committed to a safe and welcoming workplace that fosters collaborative scientific discovery and innovation. Argonne encourages everyone to apply for employment. Argonne is committed to nondiscrimination and considers all qualified applicants for employment without regard to any characteristic protected by law.
Argonne employees, and certain guest researchers and contractors, are subject to particular restrictions related to participation in Foreign Government Sponsored or Affiliated Activities, as defined and detailed in United States Department of Energy Order 486.1A. You will be asked to disclose any such participation in the application phase for review by Argonne's Legal Department.
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