Boston Government Services, LLC (BGS) is seeking a
System Administrator II Lifecycle Hardware Replacement Support to support the Lifecycle Hardware Replacement program at the Y‑12 National Security Complex (Y-12). This role provides hands‑on lifecycle support for workstation hardware across secure DOE/NNSA facilities. Personnel will work closely with Consolidated Nuclear Security, LLC (CNS) personnel to execute daily work orders in high‑volume, mission‑critical environments.
BGS is an engineering, technology, and security firm helping to advance missions of national importance for government programs, national laboratories, national security facilities, nuclear operations, and complex projects. We support clients at every stage, from strategic planning and program management to the execution of engineering and technical activities. We work to attract and retain the best talent because the best talent delivers the best results for our clients. Our capabilities are based on our experience in complex, secure, and highly regulated environments. We leverage our experience and capabilities to provide mission-driven solutions tuned to our client's mission needs and strategic direction.
We are passionate about our culture! At BGS, we hire people who will bring their whole self to work each day because we value operating with openness and inclusivity, welcoming and respecting all. BGS cares for each employee’s well-being by offering a comprehensive benefit package and providing a culture of exciting work, excellence, and fun.
If you align with BGS’ company values and culture, we would love for you to explore opportunities to join our growing team by checking out the job description below!
Responsibilities
- Prepare, stage, and configure workstations and peripheral hardware for deployment.
- Transport, deploy, and install hardware across multiple Y‑12 facilities following established site procedures.
- Perform connectivity, imaging, and operational function tests before system hand‑over.
- Retrieve and process decommissioned equipment, ensuring proper documentation, tracking, and asset control.
- Execute work orders and lifecycle tasks in ServiceNow or equivalent work management tools.
- Maintain documentation in compliance with CNS and DOE quality assurance, information protection, and configuration control requirements.
- Support throughput requirements aligned with CNS’s high-volume deployment expectations (350+ workstations/month across the program).
- Adhere to site security, training, Environmental Safety & Health (ES&H), and facility access protocols.
Requirements
- Associates or higher degree in a technical field and 2 to 5 years of related experience or high school diploma and 5 to 12 years of relevant experience in Windows workstation deployment, desktop administration, or IT hardware support.
- Experience with imaging tools, asset management systems, and ticketing/work order platforms.
- Ability to handle physical tasks including transporting and installing hardware across secure facilities.
- Strong documentation discipline and familiarity with quality/compliance-driven work environments.
- DOE Q or DOW TS clearance.
Preferred Qualifications
- Experience supporting DOE, NNSA, or similarly regulated environments.
- Knowledge of ServiceNow, System Center Configuration Manager/Microsoft Endpoint Configuration Manager (SCCM/MECM), or automated imaging workflows.
- Familiarity with CNS/Y‑12 operational or security requirements.
Location/Work Arrangement:
- This position is a fully onsite position at Y-12 National Security Complex in Oak Ridge, Tennessee.
Benefits
BGS offers a competitive total compensation package to eligible employees. Benefits include Health, Dental, Vision, Life Insurance, Paid Vacation, 401K, Long and Short-Term Disability.
Starting compensation for this role typically
ranges between $90,000 and $114,000 annually. Salary is commensurate with experience relative to the position and may vary based on candidate geographical location.
Eeo
BGS is an Equal Opportunity/Affirmative Action employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Exclusive Agreement Disclaimer
BGS has standing contracts with federal agencies throughout the United States. We require an affirmative exclusive agreement to represent all candidates to our clients. By submitting this application, you are consenting to allow BGS to represent you as a candidate for the role in which you are applying.
