Location: Amarillo, TX - Downtown PAC
Job Title: Issues Management Specialist
Career Level: Specialist
Organization: Performance Management (51338650)
Job Specialty: Quality Compliance
What You'll Do
The Issues Management Staff supports the effective implementation of the Issues Management (IM) Program at Pantex and is responsible for:
- Working with line organizations and management in the implementation of the IM Program.
- Facilitating causal analyses, extent of condition reviews, and action plan development requiring the application of critical thinking and problem-solving skills consistent with these tasks.
- Providing support for the execution of these tasks which requires application of data analysis techniques and technical knowledge of plant systems and processes in order to ensure action plans correct problems and prevent their recurrence.
- Validating corrective action plans to assure defined actions will correct the issue and verifying actions are deemed appropriate and effective to prevent recurrence.
- Monitoring the status of issues and actions to assure they are being resolved in a timely manner.
- Making presentations to internal and external organizations and customers.
- Preparing status reports, project/program presentations, and technical reviews.
- Making frequent inter-organizational and external customer contacts.
- Providing recommended solutions for difficult technical issues to senior leadership.
What You Can Expect
- Meaningful work and unique opportunities to support missions vital to national and global security
- Top-notch, dedicated colleagues
- Generous pay and benefits with a stable organization
- Career advancement and professional development programs
- Work-life balance fostered through flexible work options and wellness initiatives
Minimum Job Requirements
- Bachelor's degree: Minimum 4 years of relevant experience. Typical experience ranging from 7 to 10 years.
- Master's degree: Minimum 3 years of relevant experience. Typical experience ranging from 7 to 10 years.
- PhD.
- OR Applicants without a bachelor's degree may be considered based on a combination of at least 12 years of completed education and/or relevant experience.
Preferred Job Requirements
- Ability to effectively manage customer communications, interfaces and negotiations covering a wide range of technical and administrative issues and requirements.
- Demonstrated skills in planning, organization, schedule compliance and data analysis to support Contractor Assurance deliverables to management and NPO.
- Demonstrated computer skills and proficiency with the Microsoft Office products.
- Requires a high level of personal motivation with a willingness to monitor and engage when events occur.
- A customer service focus and the ability to work within changing situations to meet short deadlines is required.
- Experience in investigation/analysis of events is desired as well as a broad knowledge of requirements and processes related to Environment, Safety and Health (ES&H), Production, Quality Assurance, procurement/contracts, construction/maintenance and Security.
- Bachelor's degree in a relevant Engineering or Physical Science discipline.
- Relevant professional experience in nuclear operations, safety management, emergency response and/or quality assurance. Program management experience is preferred.
- Special knowledge in performing statistical and data analysis on various sets of performance data including assessment results to identify emerging trends is highly desirable.
- Ability to retrieve information from various sources (e.g. SAP, SQL Server, Microsoft Access and Excel) to conduct analysis is also desirable.
Why Pantex?
You get #morethanajob. We encourage employees to achieve a healthy personal balance among home, work and the community. One of the ways we embrace work-life balance is by offering flexible work arrangements that provide alternatives to the traditional workweek, while still meeting business needs. Top talent and personal commitment mean more to our success than any other factors, so we reward our people with the kinds of benefits that make a positive difference in the quality of their lives. Benefits such as: medical plan, prescription drug plan, vision plan, dental plan, employer matched 401(k) savings plan, disability coverage, education reimbursement and many more. Want to stay healthy and fit but hate the cost of a gym membership? Take advantage of one of our onsite workout facilities and eat healthy in our onsite cafeterias. Much more than a workplace, at Pantex you can build a career that lasts a lifetime.
Notes
The minimum education and experience for the lowest career level in the job posting range are listed under Minimum Job Requirements. Successful candidates hired into a higher career level than the minimum in the range must meet the requirements listed in the job leveling charts for the career level into which they are being hired.
If a range of Career Levels is posted, i.e., Senior Associate to Senior Specialist, internal applicants already in one of the Career Levels would come across at their current Career Level. Internal applicants currently in a lower level Career Level would move to the lowest posted Career Level.
Requires a Q clearance; however all qualified candidates will be considered regardless of their current clearance status. The ability to obtain and maintain a Department of Energy Q clearance is required.
Position may require entry into Materials Access Areas (MAA) and participation in the Human Reliability Program (HRP). If HRP is required, candidate must complete a counterintelligence-scope polygraph, pursuant to 10CFR 709. Medical requirements may apply.
Pantex is a drug-free workplace. Candidates accepting a job offer will be required to pass a pre-placement physical, drug screening and background investigation. As an employee, you may be required to receive and maintain a security clearance from the United States Department of Energy in order to meet eligibility requirements for access to sensitive information or matter. U.S. citizenship is a requirement for security clearance applicants. All employees are subject to being randomly selected for drug testing without advance notification.
Pantex is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, religion, national origin, ancestry, genetic information, disability or veteran status.
