Location: Oak Ridge, TN
Job Title: INF UPF Technical Support Specialist
Career Level: Specialist
Job Specialty: Facilities Engineering
What You'll Do
The UPF Technical Support Specialist reports to the Work Control Manger in UPF Asset Management and will strategically manage, coordinate, and oversee critical maintenance activities, ensuring optimal scheduling, efficient resource allocation, and continuous process improvement. This senior-level role is pivotal in orchestrating, aligning, and leading the smooth coordination of various organizations required to accomplish complex work scopes.
Maintenance Leadership & Execution Oversight
- Lead the overall coordination, implementation, status reporting, and rapid escalation/resolution of high-priority maintenance and scheduled work activities.
- Serve as the primary interface with support groups, customers, and critical resources to align maintenance activities for Production, Projects, BOP, Security, and Emergency services, strategically addressing equipment/system upgrades, critical breakdowns, and master work week schedules.
- Interface directly with Senior Leadership to facilitate the safe, efficient, and compliant execution of maintenance activities, with the ultimate objective of maximizing the operational availability of production assets, systems, and facilities.
- Key contributor in establishing operational priorities based on strategic guidance from System Health, Production, Projects, and BOP managers.
- Analyze and report execution barriers to management, spearheading the development and implementation of systemic resolutions to overcome scheduling and operational bottlenecks.
- Direct field coordination and manage escalated issues to ensure the seamless execution of maintenance activities and major projects, providing strong technical leadership throughout the process.
- Accountable for the authorization and finalization of daily work execution schedules, including establishing critical milestones with all participating organizations, and providing authoritative resolution to schedule disruptions.
Technical Advisory & Work Package Authority
- Serve as the principal technical resource and mentor for maintenance planners, providing high-level guidance on complex planning elements.
- Serve as the approving authority for technical work packages, ensuring compliance, safety, and operational feasibility.
- Architect and oversee systems to track work package statuses and monitor walkdown progression to guarantee absolute readiness for execution.
- Authorize the initiation and closure of complex work orders, and strategically manage the procurement of long-lead and critical materials for corrective and Preventive Maintenance (PM) activities
Specialized Permit &Cross-Functional Facilitation
- Lead cross-functional collaboration with key departments—including Critical Safety, Lockout/Tagout (LOTO), Radiological Control (RadCon), and Facility Safety—to streamline the permit process for complex PMs.
- Own and manage the special permit process, absorbing administrative and regulatory hurdles to enable maintenance planners to focus exclusively on technical PM work step development.
- Oversee and optimize the coordination of Engineering Testing & Inspection (ET&I) activities.
Process Management & Strategic Scheduling
- Govern the CCC process, ensuring continuous updates, quality control, and compliance of CCC checklists.
- Own the tracking and strategic alignment of the L3/L5 Project Activity Schedule.
- Forecast, coordinate, and facilitate advanced craft training schedules to align workforce capabilities with upcoming technical work demands.
What You Can Expect
- Meaningful work and unique opportunities to support missions vital to national and global security
- Top-notch, dedicated colleagues
- Generous pay and benefits with a stable organization
- Career advancement and professional development programs
- Work-life balance fostered through flexible work options and wellness initiatives
Minimum Job Requirements
- Bachelor's degree: Minimum 4 years of relevant experience.
- OR Master's degree: Minimum 3 years of relevant experience.
- OR PhD.
- Twelve (12) or more years of education and/or relevant experience may be considered to satisfy educational and years-of-experience requirements for this position.
- In addition, the applicant must meet the requirements of DOE O 426.2A: (i.e., High School diploma; or a DOE O 426.2A alternative).
Preferred Job Requirements
- Basic Microsoft Office package, including Excel.
- Requires management skills to include technical oversight, effective planning and organizing, communication, interpersonal, fiscal responsibility, and schedule compliance.
- Work experience with DOE and/or NNSA Orders and practices.
- Preferred degrees are Engineering (Mechanical, Electrical, Civil, Chemical or Industrial), Engineering Technology or other technical related degrees.
- Preferred experience includes competence with: Industrial equipment maintenance, repair and rebuild.
Why Y-12?
You get #morethanajob. We encourage employees to achieve a healthy personal balance among home, work and the community. One of the ways we embrace work-life balance is by offering flexible work arrangements that provide alternatives to the traditional workweek, while still meeting business needs. Top talent and personal commitment mean more to our success than any other factors, so we reward our people with the kinds of benefits that make a positive difference in the quality of their lives. Benefits such as: medical plan, prescription drug plan, vision plan, dental plan, employer matched 401(k) savings plan, disability coverage, education reimbursement and many more. Want to stay healthy and fit but hate the cost of a gym membership? Take advantage of one of our onsite workout facilities and eat healthy in our onsite cafeterias. Much more than a workplace, at Y-12, you can build a career that lasts a lifetime.
Notes
The minimum education and experience for the lowest career level in the job posting range are listed under Minimum Job Requirements. Successful candidates hired into a higher career level than the minimum in the range must meet the requirements listed in the job leveling charts for the career level into which they are being hired.
If a range of Career Levels is posted, i.e., Senior Associate to Senior Specialist, internal applicants already in one of the Career Levels would come across at their current Career Level. Internal applicants currently in a lower level Career Level would move to the lowest posted Career Level.
Requires a Q clearance; however all qualified candidates will be considered regardless of their current clearance status. The ability to obtain and maintain a Department of Energy Q clearance is required.
This position may require entry into the Material Access Areas (MAA) and participation in the Human Reliability Program (10 C.F.R. Part 712), which requires successful competition of a DOE counterintelligence evaluation and may include a counterintelligence-scope polygraph examination.
This position may be categorized as a “designated position” identified by 10 C.F.R. Part 709, requiring successful completion of a DOE counterintelligence evaluation that may include a counterintelligence-scope polygraph examination.
CNS is a drug-free workplace. Candidates accepting a job offer will be required to pass a pre-placement physical, drug screening and background investigation. As an employee, you may be required to receive and maintain a security clearance from the United States Department of Energy in order to meet eligibility requirements for access to sensitive information or matter. U.S. citizenship is a requirement for security clearance applicants. All employees are subject to being randomly selected for drug testing without advance notification.
CNS is an equal opportunity employer. All qualified applicants will receive consideration for employment based on merit and without regard to race, color, religion, sex, sexual orientation, national origin, protected veteran status or disability.
