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Job Description

The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with US Federal customers. The TAM must be able to articulate the company's technology and product positioning to both technical and leadership personnel. Must be able to identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. Must be able to establish and maintain technical relationships with technical & executive level contacts for assigned accounts.

This position is open to candidates based in the central, mountain and pacific time zones.

Responsibilities

Provide product and technical support for assigned accounts
Identify and develop potential new business opportunities
Convey customer requirements to Product Management, Marketing and Engineering teams
Provide functional and technical support to customers
Respond to customer questions on technical best practices and business related issues
Deliver high-level and detailed technical sales presentations
Responsible for attending conferences, seminars, etc

Qualifications

Ideal candidate must be self-motivated with strong knowledge in the technical security space: security assessment, configuration auditing, network security, indicators of compromise, DAST, endpoint security, IaaS security & other enterprise security solutions.
Knowledge in variety of Federal Compliance issues a plus: FedRAMP, STIGs, FIPs.
Must possess strong presentation skills and be able to communicate professionally in response to emails, RFIs, RFPs
Must be comfortable interacting at all levels within customer organizations, i.e., from C-level to front-line technical staff
Organized and analytical, able to eliminate technical sales obstacles through creative and adaptive approaches
5-7 years relevant experience
Bachelors degree or equivalent experience
Excellent written and oral communication skills
Able to travel throughout sales territory
Technical security experience in the Federal space to include system integrators a plus

Qualys is an Equal Opportunity Employer, please see our EEO policy.

Qualys jobs

Technical Account Manager, Federal