Title: Specialist, Project Management

Be part of an amazing story.

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Specialist, Project Management will serve as the key liaison between Macy’s marketing, creative, and media teams to manage the planning and execution of integrated campaigns. This role is responsible for driving workflow, maintaining visibility into project schedules, and ensuring alignment across stakeholders. The position plays a critical role in translating campaign strategy into actionable plans and deliverables, enabling teams to operate with clarity and focus. This role ensures that work moves forward efficiently and meets established deadlines.

What You Will Do

Lead cross-functional workflows for seasonal and always-on marketing campaigns, ensuring alignment, progress, and timely delivery across teams.
Develop and manage comprehensive project schedules, identifying key milestones, risks, and dependencies.
Provide strategic oversight of campaign execution, ensuring that timelines, deliverables, and expectations are clearly defined and met.
Maintain consistent project visibility and transparency through clear documentation, trackers, and communications.
Act as a central point of contact across marketing, creative, and media teams to connect strategy with execution.
Facilitate effective communication and feedback loops to drive decision-making, issue resolution, and stakeholder engagement.
Troubleshoot and resolve cross-functional challenges, proactively surfacing risks and removing obstacles to ensure project success.
Own project status updates, recap meetings, and deliverable tracking to keep leadership and stakeholders informed.
Ensure process adherence while identifying opportunities to optimize workflows and improve operational efficiency.
Bring leadership, focus, and momentum to campaign work, acting as the driver of timelines and cross-team accountability.

Skills You Will Need

Strong storytelling and creative intuition, with the ability to translate business goals into compelling brand experiences.
Adaptable and solution-oriented, with a proactive approach to problem-solving.
Exceptional stakeholder management skills, fostering strong relationships internally and externally.
Passion for brand marketing and creative development, with an understanding of consumer behavior and industry trends.
Ability to drive a culture of collaboration, innovation, and operational excellence.

Who You Are

5+ years of experience in project/program management, creative operations, or brand marketing with a strong focus on agency management.
Experience managing the execution of campaigns across multiple platforms, ensuring seamless integration of creative assets.
Deep understanding of 360-degree campaign execution, including digital, social, video, in-store, and experiential marketing.
Strong leadership and communication skills with the ability to influence and drive alignment across multiple stakeholders.
Proven ability to manage complex projects and competing priorities in a fast-paced environment.
Highly organized with exceptional attention to detail and problem-solving skills.
Experience working within retail, fashion, or consumer brand marketing is preferred.
Familiarity with project management tools and methodologies; experience with Monday.com or similar platforms is a plus.
Bachelor's degree in Marketing, Communications, Business, or a related field (or equivalent work experience).

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some Additional Benefits We Offer Include

Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

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Project Management Specialist