Idaho National Laboratory is hiring a Computer Hardware/Software Technician to work on our Computer Systems Engineering team. Our team works a 4x10 schedule located out of our Specific Manufacturing Capabilities (SMC) desert site facility with every Friday off. You will provide technician support to diagnose and resolve equipment problems for computers and peripherals at the desktop & enterprise levels. Connect, install, test, upgrade, and maintain, including preventive maintenance on enterprise peripherals, hardware, software, network hardware, and software components. Support the telecommunications systems by assembling, evaluating, and testing proposed networking components, and upgrading the backbone networks to new releases of firmware. You will report to the manager for our Computer Systems Engineering team. Responsibilities Include: - Provide technician support to diagnose and resolve equipment installs, tests, upgrades, Software installation, Software updates, and maintains, including preventive maintenance on enterprise peripherals, hardware, software, network hardware, and software components. - Repair and maintain equipment while minimizing customer down time. - Support and maintain ongoing development and continuous integration testing of research software and computational frameworks for end-user level workstations. - Provide administration and support related to applicable operating systems. - Manage hardware including racking, networking, and repairing systems as needed. - Configure and maintain continuous integration software. - Patch and maintain systems in accordance with company cyber-security standards. - Assist in developing software in support of any of the above duties.
