Position Description

The Pre-Trial Housing Facilities Manager oversees all aspects of facility operations, including staff management, policy implementation, program development, and the care and supervision of detained youth. Ensures the safety, security, and rehabilitation of detained youth. Ensures compliance with Tennessee juvenile justice laws and regulations. Directs daily operations, and helps coordinate services that promote the care, treatment, and positive development of juveniles in custody. Performs related duties as required.

Davidson County Juvenile Court’s mission is to prevent problems, promote the positive potential in all people, and pursue fairness and hope.

Typical Duties

Directs daily facility operations, including scheduling, workflow oversight, and resource coordination.
Monitors facility safety, security, and ensure compliance with established policies and procedures.
Oversees facility maintenance and contracted services.
Anticipates short-and long-term operational needs.
Liaison with the Juvenile Justice Center (JJC), Juvenile Court Clerk (JCC), law enforcement, and external agencies.
Builds community partnerships to strengthen available rehabilitation and support services.
Responds to incidents and assists in resolving conflicts involving staff or juveniles.
Implements de-escalation strategies and emergency response protocols.
Oversees the care, custody, and well-being of detained youth, ensuring humane treatment, safe conditions, and adherence to juvenile rights.
Ensures timely and complete juvenile admissions, including intake processes and service delivery.
Monitors behavior management practices and ensure they align with trauma-informed care standards.
Directs, plans, and evaluates treatment, rehabilitation, education, and social development programs.
Assesses juvenile needs and ensures access to medical, psychological, and substance abuse services.
Evaluates existing programs and recommend improvements for effectiveness and compliance.
Develops, implements, maintains, and monitors policies and procedures.
Ensures compliance with state law and the TN Department of Children’s Services standards.
Responds to emergencies and manage incidents involving juveniles or staff.
Oversees conflict resolution processes and ensures de-escalation strategies are implemented consistently.
Develops facility emergency operations plan and response
Performs various supervisory functions.
Assigns and reviews work.
Approves leave requests.
Trains and provides guidance, mentoring, and support in daily tasks.
Supports professional development in areas such as safety, de-escalation, crisis intervention, and trauma-informed care.
Oversees recruitment, selection, onboarding, and training of new staff.
Evaluates employee performance.
Counsels with and corrects employees as needed.
Serves as the primary liaison with the juvenile court system, law enforcement, and external agencies both in-county and out of county.
Builds partnerships with community organizations and service providers to enhance programming and support rehabilitation goals.
Attends management meetings, sessions, conferences, etc., relating to current management needs.

Minimum Qualifications

EDUCATION AND EXPERIENCE

Bachelor’s degree in human services, criminal justice, education or a related field, plus five (5) years of experience in youth treatment, corrections/detention, or related field of facility operations, of which two (2) years must have been in a supervisor/administrator role.

Additional experience in lieu of education. (1:1 Ratio)***
Supervisor/administrator role experience is not substitutable.*

Candidates with accreditations earned in a foreign institute are encouraged to apply.

Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.

Preferred Experience, Knowledge, Skills, And Abilities

Demonstratable experience with secured facility administration and juvenile justice systems
Extensive knowledge of juvenile behavior, treatment programming, and counseling/rehabilitation methods

We are an equal opportunity employer. All individuals, regardless of personal characteristics, are encouraged to apply. Metro Nashville is committed to selecting the most qualified candidate for each of our roles.

Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations.

Requests for ADA or other protected accommodations for the recruitment process should be directed to Human Resources at 615-862-6640.

Metropolitan Government of Nashville and Davidson County

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Pre-Trial Housing Facilities Manager