Start your career at Bellwether Housing as a Regional Manager in the vibrant city of Seattle, WA!

Who We Are: Through the development, ownership, and operations of affordable housing properties, Bellwether Housing has been a trailblazer in transforming the lives of lower-income individuals and families in our region. As the largest non-profit housing provider in the Pacific Northwest, Bellwether is a leader in State and local housing policy issues, an innovator in financing and housing development strategies, and a trusted partner to a diverse array of organizations in our community, while providing resident and real estate development services to other mission-driven non-profits around Western Washington.

Salary: Non-exempt,$103,145 - $126,066/annually.

The posted salary reflects the full pay range for this position. Offers made to qualified candidates will be made within this range and will be determined by various factors, including knowledge, skills, experience, qualifications, location, and other factors that would be critical to success in this role.

Position Overview: The Regional Manager oversees the operations of several properties, including resident satisfaction and retention, full resident lifecycle activities (e.g., lease administration, maintenance, rental collection, compliance, and delinquency management), property P&L, and property marketing per company standards. The Regional Manager creates an environment that inspires a high level of service for residents to increase access to opportunities and resources that support resident stability.

Work Schedule: Hybrid – 4 days onsite. Monday – Friday, 8:30 am – 5:00 pm. The final schedule is to be determined by the supervisor.

Your Impact:

Planning and Strategy

Develop and implement strategies to achieve property goals. 
Analyze market trends and competition to identify growth opportunities. 
Ensure a high level of resident customer satisfaction, tracking satisfaction and retention

Managing Teams

Lead and manage a team of property managers and site employees. Providing guidance and support to property managers, conducting performance evaluations, and addressing areas for improvement. 
Respond, as needed, to after-hours emergencies, helping to contact resources and providing support and guidance to staff and the maintenance department
Create an environment that inspires a high level of service for residents to increase access to opportunities and resources that support resident stability, while tracking resident satisfaction and retention, and adjusting when needed

Ensuring Compliance

Understand and manage the operations guidelines for each property established within the Property Management Agreement and Management Plan
Monitor building operations for compliance with established Bellwether policies and procedures, fair housing laws, and landlord/tenant regulations
Ensure buildings adhere to regulatory requirements, take an active role in addressing compliance issues and ensure funder reports are completed accurately and on time
Research and resolve property management issues, provide advice and counsel to resolve issues and disputes, utilizing legal counsel for more complex issues

Building Relationships

Champion the ‘One Team’; create strong teams at each site centered on Bellwether’s values of accountability, belonging, and collaboration
Seek out and maintain strong collaborative relationships with internal and external stakeholders and ensure site teams do the same.

Analyzing Financial Data

Monitor revenue and expenses to ensure financial targets are met. 
Prepare and present financial reports to senior management and lenders

Who You Are:

Minimum of four years' experience as a multi-family Property, Portfolio, or Regional Manager, responsible for a portfolio of affordable housing properties (LIHTC, Home, Section 8) and direct supervision of onsite teams. (Minimum 500 units/5 buildings)
Collaborative leadership styles and effective team builder
Excellent written communication skills and high proficiency with property management software systems (Bellwether uses Yardi) and Microsoft Office Suite, including Excel
Deep understanding of various affordable housing regulatory regimes, including HUD, Low-Income Housing Tax Credits, and state and local funder regulations
Experience working with complex populations, including those with histories of mental illness, substance abuse, and homelessness
Ability to relay technical concerns with adequate detail, quickly, and accurately
High degree of initiative and problem-solving ability
Strong interpersonal skills to effectively and sensitively communicate with all levels of the organization
Ability to work independently and prioritize effectively in a fast-paced environment
Exceptional customer service skills with theability to respond quickly and tactfully to customers
Knowledge of P&L Statements, GL’s, budgeting, etc. is required
Experience investigating resident grievances and alleged civil rights violations
Strong analytical and problem-solving skills
Conversant in local, state, and federal fair housing and landlord/tenant laws
Ability to always exercise discretion and confidentiality
Proficiency with property management systems such as Yardi
A Washington State real estate broker’s license
CPM or equivalent certification
C3P, COS, or equivalent certification
Project management skills
Familiarity with Sound Families, HOPWA, and service-enriched housing programs
Bachelor’s degree; experience may be substituted for education

What We Offer: Bellwether Housing is your platform for growth, empowerment, and purpose. When you join our team, you will receive:

Competitive compensation accompanied by a generous benefits package
Medical, dental, and vision insurance
A 403(b)-retirement plan with an employer match, guiding you towards a prosperous future
Fuel for your personal and professional development with up to $1,500 in employer-paid continuing education per year
An ORCA Transit Pass to navigate the city with ease
Up to 24 paid days off in your first year, prorated personal days renewed annually, and 8 paid office closure days
The chance to be part of a transformative mission, leaving a mark on the lives of those we serve in our communities

At Bellwether Housing, you will elevate your career in a role that's as rewarding as it is impactful, where you’ll be part of a movement that is helping shape the future of affordable housing in Seattle and where diversity, equity, and inclusion are the pillars of our success.

Note: This role requires successful completion of a background check in accordance with Seattle’s Fair Chance Employment Ordinance. Bellwether Housing is an equal opportunity employer. We will not discriminate based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We support the Americans with Disabilities Act (ADA) to reasonably accommodate all qualified applicants [and employees] by providing reasonable accommodations to people with disabilities.

To request Reasonable Accommodation for the application or interview process, please contact recruiting@bellwetherhousing.org. Bellwether Housing is dedicated to building a diverse, equitable, and inclusive workplace. We value having employees whose skills, experiences, and backgrounds reflect the populations we serve. We are committed to being an anti-racist organization, while acknowledging we have a long way to go. You can learn more about our DEI work on our website.

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